Why Use SEVO
Secure
Network Management
Your computers and networks need regular
care to perform at their optimal level. SEVO monitors over 100 aspects of
computer and network health on a daily basis. Having this information allows us
to proactively maintain your systems before trouble starts.
Firewall Management
The creativity and persistence of malicious hackers requires that firewall
management be an active process. We'll keep an eye on your firewall, as well as
the latest security trends, and make sure you stay current.
VPN Management
A VPN creates a secure "tunnel" by which you can access your network remotely. SEVO can establish, manage, and support your firewall services for you.
Router Management
SEVO will ensure your router is configured properly to optimize network
performance and ensure critical business systems run.
Asset Management
SEVO will work with you to review your corporate assets and develop a lifecycle
plan for both software and hardware. This process will ensure that each member
of your team is working with the right technology which will increase workforce
productivity.
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Secure
Database Management
Database Backup and Recovery
You can measure the cost in thousands —
or millions — of dollars per hour when errors corrupt essential data, or
critical objects are unavailable due to application failures. Backup and
Recovery provides the peace of mind that comes from quick, efficient and
reliable backup and recovery routines. It’s an insurance policy your data cannot
live without.
Database Backup Strategic Planning
Databases backups can be done internally
or externally at remote locations. A contingency plan needs to be done to assure
all level of database disaster are calculated and kept data lost at the minimal
level. SEVO can work with you to have a plan strategically developed and setup
for your workflow.
Secure
Prevention Management
Diligence reduces threats and keeps
vital systems secure
Anti-Virus Software Management & Update
Your network is exposed to new threats every day. Whether it's someone writing
the next nasty virus, trying to hack into your network, or stealing your
information while it's traveling to its destination, SEVO has you covered. We'll
monitor and manage all aspects of network security, antivirus software,
firewall, and VPN, so you can feel assured about the safety of your information.
User Account Administration
Adding or removing users from your network resources is a snap. Just call SEVO
and we'll take care of it for you.
File Sharing Permission and Administration
SEVO will work with you to determine the correct file structure for your
organization. This will include helping you develop a file storage system and
enabling end user access rights. SEVO assists end users in administering this
system and ensuring critical corporate data is protected.
Security Administration
SEVO will work with you to ensure security best practices are in place and
followed.
Virus Definition and Prevention
SEVO monitors your virus definitions to ensure you receive daily updates.
This prevents viruses from infiltrating and corrupting your network.
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Secure Maintenance Management
24/7 Support within reach of a email or
telephone
Unlimited phone support
Help from a real person is always available. Call our corporate support line
(1-310-601-7963) and you'll be in touch with your dedicated support
representative whenever a computer related question comes up. Whether you are
seeking desktop support or you have a server that is flashing a blue screen,you
are just a call away from support.
Unlimited Remote Control Support
Save time and trouble by using our secure "remote control" software to invite
SEVO to your office. Within seconds an SEVO technician has the ability to take
control of your desktop and either through an online chat or a phone call you
can walk a technician through your problem or question while you watch them
work. Over 80% of support issues are resolved with a “remote session”.
Unlimited On-site support
Should you need onsite assistance, we will dispatch a technician to your
location.
Emergency After hours support
We aren't called SEVO for nothing, we are working 24/7 to make sure your
business is functioning when you are.
Service Availability Monitoring
We'll monitor the key services on your network to ensure their availability to
your business. If something isn't working properly, we'll most likely know
before you will.
We firmly believe that a closer goal to
a paperless office is to have the technology and people to supports it to stay
paperless. This means 3 levels of Security or we call it 3S – Secure Network,
Secure Database, and Secure Interoperability.
Assigned CTO
Clients enrolled in the Professional or Premium CTO Service plan will be
assigned a dedicated Chief Technology Officer. This is our way of saying that
SEVO will be in charge of managing and guiding your technology decisions. These
individuals have an average of 10+ years of technology experience and have
managed technology departments at an array of small to medium size businesses.
Scheduled CTO Calls
Just like having a full time employee, your
SEVO CTO will have scheduled calls
with you to review the ongoing health of your network. You will have an
opportunity to discuss strategic growth plans and additional ways that your
business can leverage technology.
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